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Trouble Shooting

Trouble Shooting Payment Options

We currently offer all students, couples, and families the opportunity to pay through Paypal, Credit, or Debit CardBe sure to view these options on our checkout page if enrolling in one of our courses.  In order to receive our products and/or services, you must be sure to use a valid payment method (credit/debit card) owned or which corresponds to one of the enrolling parties. 

If you are accessing our educational platform using a "third parties" payment method (credit/debit card) and you can not validate that it is your payment account - your account will be immediately deactivated until you can provide legal ownership of the card.  So, please be sure to have a legal and valid payment method available to enroll in one of our courses.

Trouble Shooting Sign-Up or Login


If you attempted to Sign-up or Login for one of our Courses and the system is not allowing you to enter your profile information don't worry. Simply review the information below and click the "Login Plus" button provided. You may also find it on our website's menu bar. 


Why can't I "log in" to My Account?

There are just a few reasons why you may not be able to access or login into your account:

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  • You have not completed registration by paying for the course.

 

  • You have completed your course, and have received your certifications.

 

  • You have exceeded the 30 day period to complete your course.
     

  • You have used an invalid or illegal payment method.

How can I reactivate My Account?

You can reactivate your account by doing the following:

 

Click the "Login Plus" button found below and complete the re-registration process by paying for the course of choice.
 

Or, you may speak to one of our representatives at 786-529-4266 or 954-591-8723 and someone will be available to assist you.
 

Is this Course Refundable?
 

Sorry, but we at the Premarital Course Center, offer all of our couples an opportunity to choose a Premarital Course Provider suitable to each couples' needs. Since our courses are intellectual property and covered by our Copyright Infringement Policies we Do Not issue refunds.


Is this Course Protected by Copyright Laws?
 

Yes, it's unlawful to make any reproduction, copy, broadcast, or distribution of the material offered throughout this course without the written consent of our licensed professional, providers, and his or her affiliates.